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Our company provides customers with technical consultation on testing instruments, answers questions encountered by customers during use, and provides solutions or suggestions.

Our technical support team will investigate any malfunctions in our equipment or software, identify the problem, and provide guidance on repairing or resetting the equipment.

Technical support staff regularly release software updates to fix known bugs, add new features, or improve performance. They also perform routine maintenance on the software to ensure stable operation.

Provide users with instrument operation training to help them better understand and use the instrument. Including video tutorials, online tutorials, user manuals and face-to-face guidance.